Privacy Policy - Perfumed.lk

At perfumed.lk, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our business.

1. Information We Collect

We may collect the following types of personal information:

a. Personal Identification Information

• Full name
• Phone number
• Email address
• Billing and shipping address

b. Transaction Information

• Order details and purchase history
• Payment method details (processed securely via third-party providers; we do not store card details)

c. Technical Data

• IP address
• Browser type and device information
• Website usage data (via cookies and analytics tools)

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Communicate with you regarding orders, inquiries, or support
• Improve our products, services, and customer experience
• Send promotional offers, updates, and marketing communications (only if you opt in) Prevent fraud and ensure secure transactions

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

• Delivery partners for order fulfillment
• Payment processors for secure transactions
• Service providers (e.g., website hosting, analytics tools) Legal authorities if required by law or to protect our rights

4. Data Security

We take appropriate security measures to protect your personal information, including:

• Secure servers and encrypted transactions
• Restricted access to personal data
• Regular monitoring for potential vulnerabilities

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our website may use cookies to:

• Enhance user experience Analyze website traffic and performance Remember your preferences

You may choose to disable cookies through your browser settings.

6. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purposes outlined in this policy Comply with legal and regulatory obligations Resolve disputes and enforce agreements

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request corrections or updates
• Request deletion of your data (subject to legal requirements) Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

8. Third-Party Links

Our website or platforms may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

9. Children's Privacy

perfumed.lk does not knowingly collect personal information from individuals under the age of 18. If such data is identified, we will take steps to remove it promptly.

10. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting on our platform.

11. Contact Us